At Bassi & Associates, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, and how we use and safeguard it.
1. Information We Collect
We may collect the following categories of information when you interact with our website or contact us:
- Contact details — name, email address, phone number — provided voluntarily when you fill in a contact form or send us a WhatsApp or phone inquiry.
- Usage data — pages visited, time spent, browser type, and referring URL, collected automatically through analytics tools.
- Cookie data — small text files stored on your device that help us understand how you use the site (see our Cookies Policy for details).
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide the IP or business registration services you request.
- Send relevant updates, reminders, or follow-up communications related to your matter.
- Improve our website content and user experience through anonymised analytics.
- Comply with legal obligations applicable to professional service firms in India.
We do not use your personal data for automated decision-making or profiling.
3. Disclosure to Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- Service providers acting on our behalf (e.g., hosting, analytics) who are contractually bound to keep data confidential.
- Government bodies or regulatory authorities (e.g., the Trade Marks Registry, MCA) strictly to the extent required to fulfil your service request.
- Where required by law, court order, or lawful authority.
4. Cookies
Our website uses cookies to enhance your experience. Essential cookies are necessary for the site to function; analytics cookies help us understand visitor behaviour. You can manage cookie preferences through your browser settings. Please read our Cookies Policy for full details.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Inquiry data is retained for up to 3 years unless you ask us to delete it sooner.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request erasure of your data where there is no legitimate reason for us to continue processing it.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@bassiassociates.com or call +91 98141 33010.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Bassi & Associates, 2nd Floor, Syndicate Complex, 4, Bindraban Rd, Civil Lines, Ludhiana, Punjab 141001. Email: info@bassiassociates.com. Phone: +91 98141 33010.